Summary

The Sales Representative is responsible for selling all products and services provided by the Company. Represents the Company in a professional manner and preserves the customer service philosophy of USA Insulation.

Duties and Responsibilities

● Understands the installation process and applies knowledge during the sales process.

● Learns and applies the sales process utilizing resources such as; the pitch book, sales videos, sales handbooks,etc.

● Attend regular sales meetings to stay informed about product updates, market trends, and company goals.

● Actively engage in performance reviews to assess progress, identify areas for improvement, and set actionable goals.

● Schedules appointments with homeowners and performs write ups based on the customers availability.

● Uses SolutionView during the estimate process to ensure contracts are up to company specifications and provides results.

● Review all contracts and pricing agreements to ensure accuracy and compliance with our company policies.

● Self generates referral sources using HVAC professionals, roofers, previous customers, etc.

● Self generates sales from referral sources

● Collects down payment, for every job, prior to work and balance of payments upon completion of work.

● Ensure necessary pictures of work to be performed are taken and provide them to the installation team.

● Responsible for maintaining and updating prospect records and sales pipeline.

● Meets and/or exceeds the expected closing rate of 35%.

● Meets and/or exceeds the expected average sales goal amount of $5,000.

● Meets and/or exceeds the expected Revenue Per Estimate (RPE) of $2,000

● Performs all other duties as assigned.

● Training other sales representatives

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Education and/or Experience - High school diploma or general education degree (GED); 1-2 years sales or similar industry experience preferred; or equivalent combination of education and experience.

● Language Skills – Ability to read, analyze, and interpret work order and financial reports. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management. Ability to interact clearly and effectively, in both written and oral communication, with customers, staff, vendors, etc.

● Mathematical Skills – Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

● Computer Skills - To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. This role requires an average knowledge of Microsoft Office.

● Other Qualifications - Valid driver’s license and auto insurance policy is required; Daily travel is required.

Competencies

● Communication - Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.

● Driver for Results - Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Very bottom-line oriented. Steadfastly pushes self and others for results.

● Interpersonal Skills - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situations comfortably.

● Perseverance - Pursues everything with energy, drive, and a need to finish. Seldom gives up before finishing, especially in the face of resistance or setbacks.

● Sales Skills - Refers to the ability to bring sales opportunities to closure or drive incremental revenue. Qualifies sales opportunities in terms of customer's needs, funding, competition, decision-making process and criteria. Executes the mechanics of the sales call including preparation, call openings, listening, probing, closing, and follow through. Maintains contact with the power base at all levels of the customer organization during the sales process. Effectively overcomes obstacles to sales success. Accurately forecasts business opportunities, complexities and the resources required. Demonstrates effective presentation skills.

Physical Demands

While performing the duties of this job, the individual must be able to remain in a stationary position for 80 percent of the time while operating their computer, performing office work and traveling to client locations. The individual needs to occasionally move about inside the office and at client sites. They frequently operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. They must regularly lift and /or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary.

Work Environment

While performing the duties of this job, the individual frequently works in a controlled climate. They are occasionally exposed to wet and/or humid conditions; fumes or airborne particles based on the condition at customer locations. The noise level in the work environment is usually moderate. The individual is frequently required to travel by automobile.

Flexible work from home options available.

Compensation: $120,000.00 - $150,000.00 per week

At USA Insulation, we put our clients first! We are committed to being the best insulation service on the market today, and we want our team to share that vision. In 1985 our founder started USA Insulation with the determination to ensure a great customer experience for each homeowner he worked with. Since then we have insulated over 125,000 homes and are just as dedicated to ensuring that experience for each of our customers every day.

Today we have a national footprint that continues to expand with independently owned franchise locations throughout the United States. Our customers tell us that we are professional, focused on solving their insulation needs and deliver proprietary products only available to our locations. This has led to an impeccable reputation in the industry and online. We understand that taking care of our customers and our staff is critical to our success.

If you are a positive and hardworking individual who is looking for great working environment, year round work, and a position that will have positive impact on others then USA Insulation might be the place to build a career.

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